If the last 12 months have taught us anything, it’s the businesses must be flexible to survive – whether that’s pivoting to new online sales platforms, creating new products to meet an everchanging market, or simply reviewing current offerings to ensure they present the best value for money.
It’s that last point – and our belief that the only way we’ll see through this uncertainty is by working together – that led us to develop our low-cost local deliveries. By reducing our prices at a time when others were looking to increase theirs, we sought to empower SME owners to develop their businesses, to build new online client bases, or to strengthen existing delivery offerings.
We were delighted to partner with popular bakery Harry Gow, for example, on the launch of its new Harry’s at Home delivery service last month. Already we have been travelling across the Highlands and Moray bringing their acclaimed baked goods to customers who otherwise could not have enjoyed them during lockdown.
As an established Highland family business, it was important to us when launching our new Harry’s at Home service that our distribution was handled by someone as invested in the local area as we are. Partnering with M&H Carriers made the whole process easier. Delivery costs can make or break a business online and knowing that we can pass on the great value from M&H Carriers to our customers ensures that we – and other businesses in the same situation as us – are able to continue to provide the high-quality products and services our customers expect.
We have also been working with Ki9ble Direct to support its mission of providing healthy and nutritious dog food to customers across the Highlands – and beyond.
The importance of affordable delivery is paramount to a business’ success, and with the Highlands being such a massive area we were keen to find a local business who could facilitate our needs for a door-to-door service. In the Highlands we have been penalised for delivery charges for such a long time now, so to see M&H Carriers tackling that with their low-cost local deliveries is a very positive thing. What M&H Carriers is doing is so valuable, not only to my business but also to other local businesses who are selling more online now.
And we’ve been supporting the SMEs that are providing other SMEs with vital services – like Highland Office Equipment, whose home office supplies have been a lifeline to so many small firms that have had to make the change to remote working during lockdown.
We are delighted with the service and value for money that M&H Carriers is providing. After reviewing our carriage costs for deliveries within our area, we decided to give M&H Carriers a try – and I am pleased that we did. For us, as well as a number of local businesses, these are challenging times – so being able to save money and continue to give our customers good service has been very beneficial over the last few months.
