Track Your Item.
At M&H Carriers, we are more than just a delivery company – we are a team of over 465 dedicated individuals working across 5 hubs and 14 depots throughout Scotland.
Your Tracking Number
Your tracking number will be provided by the courier handling your delivery. Since we work with multiple delivery partners, the location of your tracking number may vary depending on the courier. Typically, it can be found in your shipping confirmation email, your order details page, or in a message directly from the courier. If you're having trouble locating it, feel free to contact us and we'll help you track it down. Can I track my delivery?
Yes! We provide tracking information for all our deliveries. You can check the status of your delivery here.
What happens if I am out when delivery is attempted?
If delivery is attempted and you are not in, we will leave a note outlining your options for redelivery or collection from your nearest hub.
Can my delivery be left in a safe place or with a neighbour?
If the sender has allowed your delivery to be left with a neighbour or in a safe space, we will do our best to follow their instructions. If in doubt, please contact the sender.
Will I have to sign for my delivery?
This will depend on the service chosen by the sender. If they have requested a signature on delivery, we will have to obtain a signature for the goods.
What happens if goods are lost or damaged?
In the unlikely event that your goods are lost or damaged, please contact your local hub in the first instance. All claims are governed by the policies set out in our terms and conditions.